ACtivate/Access your new Ezchildtrack Parent Portal

EZChildTrack (EZCT), our new billing and scheduling system is now up and running! So going forward, you can schedule through EZCT. Please click on the link below to access your NEW STARS Kid Care Parent Portal and activate your account by tomorrow (1/3/2020), so that your child is able to attend when school is back in session next week (using the email address where you received this).

**Make sure you select the
"Existing Parents Sign Up" when on the EZCT Parent Portal login page**
https://www.ezchildtrack.com/starskidcare/parent/

** You can also do this through your TABLET/IPAD as well.
You can also click on the following link for more detailed instructions on accessing your new parent portal: 
EZChildTrack Activation Instructions Link

ATTENTION STARS PARENTS

While completing payment, PLEASE only click the button to confirm your payment ONCE, even if you do not receive a confirmation message or it doesn't take you to a new page. The payment likely went through and we don't want anyone to receive duplicate charges. If you are unsure if you payment went through, you can contact us via email (info@starskidcare.com) and we will send you a confirmation right away. Thank you! :)

Scheduling Care For your child

PLEASE use a device LARGER than a cell phone to schedule care AND please use a MAINSTREAM internet browser (NOT Internet Explorer). Chrome, FireFox, Edge are all browsers that should work well. 

You can schedule care through one of two ways:

Also note, if a week on the scheduling calendar is grayed out, you can edit that week/schedule care by clicking on the "edit schedule" button on the left side of the calendar. 

  • Schedule through your browser:

    • On a laptop or desktop computer, the easiest way to schedule​ is through your browser.  

    • To schedule care through a browser visit https://www.ezchildtrack.com/starskidcare/parent/

    • Since you have already created your account, you can go to "Returning Parents Sign In" and login to your account with the primary account holder's email address and password they created.

    • Once you are logged in to your portal, you will see a "Schedule Calendar" button on the left side of the screen where you can select the days that you will need care. 

    • Select desired care dates, then review fee & make payment

  • Schedule through your tablet:

    • If you are scheduling on your Tablet/Ipad, you can use the same link as you would on your laptop (see link above). 

    • Once you are logged in to your portal, you will see a "Schedule Calendar" button on the left side of the screen where you can select the days that you will need care. 

    • Select desired care dates, then review fee & make payment

    • Please reach out to info@starskidcare.com via email if you have any questions

Scheduling Deadline Update: 

We have extended our scheduling deadline! :) You can now schedule by 11:59 PM the night before you need care to avoid a drop in fee. For example: On Monday night, you can schedule for Tuesday as long as you do it before midnight (by 11:59 PM). 

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